Last Updated: August 26, 2020
This Privacy Policy governs AuthX’s collection and use of your personal information for the purpose of providing you with the Services, and is incorporated by reference into AuthX’s Terms of Use.
The capitalized terms that appear in this Privacy Policy have the same meanings as in AuthX’s Terms of Use, unless they are defined in this policy.
By using the Services, you agree to this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MAY NOT USE THE SERVICES.
SCOPE OF POLICY
This Privacy Policy describes how AuthX collects, uses, and protects personal information that can be used to identify an individual (“Personally Identifiable Information”). Personally Identifiable Information may include names, addresses, telephone numbers, email addresses, birth dates, and similar types of information. Personally Identifiable Information may also include demographic information, employment information, financial information, and similar types of information.
This Privacy Policy does not describe our practices regarding other types of information. Nor does this Privacy Policy describe the practices of other companies with respect to your information. We do not control and are not responsible for the practices of such companies.
CHANGES TO PRIVACY POLICY
AuthX may modify this Privacy Policy, including any of the policies associated with this Privacy Policy, at any time, with or without notice. Any changes to this Privacy Policy will be effective immediately upon being posted. By continuing to use the Services after such changes are posted, you agree to such changes. If you do not agree to such changes, you may not continue to use the Services.
COLLECTION OF PERSONAL INFORMATION
We may collect certain types of Personally Identifiable Information when you create or update your Account, or when we create an Account on your behalf, such as your name, address, and email address. We may also collect certain types of Personally Identifiable Information when you use the Services, such as fingerprint scans. The purpose of colleting such information is to permit you to use the Services.
Providing us with your Personally Identifiable Information is entirely voluntary. If you do not wish to consent to the collection and use of your Personally Identifiable Information, you are not required to do so. However, if you do not consent to the collection and use of your Personally Identifiable Information, you will not be able to use the Services, and if you do not wish to provide certain types of information, your use of the Services may be adversely affected and you may not receive certain communications.
COLLECTION OF OTHER TYPES OF INFORMATION
We may collect “aggregate data” when you use the Services. Aggregate data is data about your use of the Services. Aggregate data may include your computer’s IP address, referring website addresses, and the time you accessed the Website. This Privacy Policy does not limit our use of aggregate data since Personally Identifiable Information is not contained in such data or has been removed from such data. We may share aggregate data with third parties for various purposes, including to help us improve the Services and for marketing purposes.
We may also collect information about your use of the Services by using cookies pursuant to AuthX’s Cookies Policy, which is incorporated by reference into this Privacy Policy.
ACCESS TO PERSONAL INFORMATION
You may access or request access to the Personally Identifiable Information in your Account at any time through the AuthX platform or by sending a request to: support@authx.com.
If you terminate your use of the Services, or if AuthX terminates your use to the Services, any request to access your Personally Identifiable Information must be made within thirty (30) days of termination. If you do not request such access within this time frame, or if your access to the Services is terminated due to your actual, attempted, threatened, or suspected violation of AuthX’s Terms of Use, AuthX will have no obligation to maintain such information, and such information may no longer be retrievable. You may access the Personally Identifiable Information in your Account through the platform or by sending a request to: support@authx.com.
AuthX reserves the right to decline commercially unreasonable request to access the Personally Identifiable Information in your Account.
UPDATES TO PERSONAL INFORMATION
You may update the Personally Identifiable Information in your Account at any time through the AuthX platform or by sending a request to: support@authx.com.
AuthX reserves the right to decline commercially unreasonable request to update the Personally Identifiable Information in your Account.
You agree to promptly update the Personally Identifiable Information in your Account if such information changes, particularly your name, address, telephone number, and email address.
USE OF PERSONAL INFORMATION
Your privacy is important to us. AuthX actively seeks to maintain your privacy as set forth in this Privacy Policy. We will not sell, license, share, or disclose your Personally Identifiable Information, except as set forth in this Privacy Policy or with your consent, and we will use such information only as set forth in this policy.
AuthX may use your Personally Identifiable Information to permit you to use the Services and for related purposes, including to communicate with you about the Services and to facilitate the operation of AuthX’s business. For example, we may send you communications to confirm the creation of your Account, changes made to your Account, and purchases made through your Account; to provide you with information about the use of the Services; to respond to your requests for customer support; to respond to your questions, comments, or complaints; to request feedback about the Services; and to send you information about updates, improvements, and/or other modifications to Services and our policies.
You may opt-out of receiving some or all types of electronic communications when you create an Account, by modifying your Account preferences, or by sending a request to support@authx.com. However, if you do not consent to the receipt of any types of communications, you will not be able to use the Services, and if you do not consent to the receipt of certain types of communications, you may not receive important communications and your use of the Services may be adversely affected.
DISCLOSURES OF PERSONAL INFORMATION
We may also disclose your Personally Identifiable Information to certain third parties under the following circumstances.
DISCLOSURES TO PRODUCT/SERVICE PROVIDERS
AuthX may disclose certain Personally Identifiable Information to product and/or service providers who assist us in providing Services. The Personally Identifiable Information disclosed to such companies will be limited to information sufficient to provide the Services, to support the Services, to enhance the Services, or to verify or supplement the information in your account.
We may also disclose certain Personally Identifiable Information to affiliated companies whose products or services may be used in connection with the Services. The Personally Identifiable Information disclosed to such affiliated companies will be limited to information sufficient to contact you electronically about their services, and will be used only for the purpose of providing you with information about such services. Your Personally Identifiable Information will not be sold to such affiliated companies. You may opt-out of the disclosure of your Personally Identifiable Information to such affiliated companies at any time by contacting us at support@authx.com.
DISCLOSURES TO OTHER ENTITIES
AuthX may disclose Personally Identifiable Information to third parties: (a) to comply with a valid legal demands for such information; (b) to protect AuthX or any of its owners, directors, officers, employees, agents, customers, or anyone else; (c) to enable AuthX to investigate actual, attempted, threatened, or suspected violations of our Terms of Use or other agreements, or to enforce our Terms of Use or other agreements; or (d) pursuant to any acquisition, merger, or sale of all or substantially all of our business (“Change of Control”). In the event that Personally Identifiable Information is disclosed to a third party pursuant to a Change of Control, you will receive notice of the transfer.
GOVERNMENT DISCLOSURES
The disclosure of Personally Identifiable Information to third parties to comply with valid legal demands for such information is governed by AuthX’s Government Disclosures Policy.
DESTRUCTION OF PERSONAL INFORMATION
This Privacy Policy does not require us to destroy any Personally Identifiable Information, unless you request its destruction, and unless otherwise provided in this Privacy Policy.
SECURITY
AuthX and the third-party product/service providers who assist AuthX in processing Personally Identifiable Information take reasonable steps to prevent destruction, alteration, disclosure, misuse, and unauthorized access to your Personally Identifiable Information.
Sensitive information, including your login information, is protected through encryption during transmission over the Internet. Servers and other devices used for processing your information at AuthX and third-party vendors are kept in controlled environments where access to your information is limited to authorized persons.
AuthX’s security policies and practices comply with HITRUST, ISO 270001, and PCI-DSS standards, and we are certified as compliant by the governing bodies for each of those standards.
CONFIDENTIALITY OF COMMUNICATIONS
You agree that, aside from any Personally Identifiable Information contained in your communications with AuthX, your communications with AuthX are not confidential. Such communications, including any communications containing any ideas, concepts, or suggestions regarding the Services, improvements to the Services, or new Services, may be used by AuthX for any purpose.
CHILDREN
We do not knowingly collect personally identifiable information from children under the age of 13 without parental consent. If we learn that we have collected the personally identifiable information of a child under the age of 13 without parental consent, we will take steps to delete the information as soon as possible.
CALIFORNIA USERS
If you reside in California, CERTIFY’s collection and use of your Personally Identifiable Information is subject to the California Consumer Privacy Act (“CCPA”). Under the CCPA, you may ask us what information we have about you (which we note is set forth above), you may ask us what we do with that information (which we note is set forth above), and you may request that we not sell your information (which we do not as stated above) by contacting us at the below email address. In addition, you may request that we delete any information we have about you by contacting us at the below email address. We may not discriminate against you in any way for exercising any of the above rights. This section of our Privacy Policy supplements our CCPA Collection Notice, which contains additional information for California residents regarding their rights under the California Consumer Protection Act, and which is incorporated by reference into this Privacy Policy.
INTERNATIONAL USERS
If you reside in the European Union or another jurisdiction that has adopted the EU’s General Data Protection Regulation (“GDPR”), CERTIFY’s collection and use of your Personally Identifiable Information is subject to the GDRP. CERTIFY’s obligations under the GDPR are set forth in the CERTIFY’s GDPR Policy, which is incorporated by reference into this Privacy Policy.
UNSOLICITED COMMERCIAL E-MAIL (ANTI-SPAM) POLICY
Safeguarding internet users’ privacy is a top priority for both AuthX and our valued customers. We are committed to upholding the privacy rights of both our clients and consumers as a core aspect of our business.
A. Message Recipient Policy
Prior to receiving any messages, advertisements, or promotions from AuthX or AuthX customers, clients must have given their explicit consent to receive such communications. Any recipient can request at any time to be removed from our mailing list, and we will promptly honor such requests. Furthermore, we are committed to conducting thorough investigations into any complaints from recipients regarding unsolicited messages.
B. Policy against advertising our website using unsolicited email messages.
We insist that all emails promoting AuthX, or its products should only be sent to individuals who have willingly opted to receive such communications. We strictly forbid any promotion of our brand and website through unsolicited emails. Failure to adhere to this policy may result in the termination of partnerships and/or affiliate accounts.
If you believe you’ve received unsolicited emails promoting our brand or website and wish to file a complaint, please contact our abuse department through info@authx.com. We will promptly investigate all complaints regarding unsolicited messages.
C. You can unsubscribe at any time.
We mandate that every email sent from AuthX must contain a convenient option for recipients to unsubscribe by clicking a provided link.
COMMUNICATIONS
Questions, complaints, and other communications regarding any aspect of this Privacy Policy should be addressed to AuthX at info@authx.com.
Questions, complaints, and other communications regarding any aspect of AuthX’s GDPR Policy should be addressed to AuthX as set forth in our GDPR Policy.
